We hope your authentic Italian Shoes bring you as much joy as they have to us.
But if you are not 100% satisfied with your purchase, you can return your order to us within 30 days for a full refund and we will pay the shipping costs
Just One Condition:
Items should be unworn, in the same state you received them, and in the original packaging.
How to return:
You can easily return any item by reviewing your order in MY ORDERS, open the order you want to return and click the Request Return button.
If you are not sure just send us an EMAIL and we will assist you during the process.
- Returned items must be in brand new, mint condition.
- Items must be in the original, undamaged packaging with all packaging materials, including instruction booklets, packing inserts, etc. The labeled packaging must be enclosed within a new shipping carton.
- SHIPPING AND HANDLING FEES, IF APPLICABLE, ARE NOT REFUNDABLE.
If the item being returned does not meet the above conditions, has been opened or shows signs of wear the return may be refused and returned to you or you may be charged a 20% restocking fee.
Returns/Refunds must be received within 30 calendar days from the date of receiving your item. After receiving and inspecting the returned item, we will reimburse you for the purchase price of the item less 20% restocking fee, if item is not in new condition. You will be refunded in the same method in which you paid for the merchandise originally.